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These terms and conditions apply to the use of any of the websites owned and operated by Green Jiva. By accessing this website, you agree to be bound by the terms and conditions set out below. If you do not agree to be bound by these terms and conditions, you may not use or have access to this website. If you have any questions, please contact us at


"Green Jiva" refers to The Green Jiva Limited whose registered office is at 99 Heol Senni, Bettws, Newport, NP20 7GB. Company Registration 09891420.

"website" refers to


The copyright to the contents of this website belongs to Green Jiva. Users may download, view and print materials for their own personal, non-commercial use. The contents must not be used for commercial or business purposes without prior written permission from Green Jiva.


All orders for goods shall be subject to these terms and conditions. No variation of these terms and conditions shall apply unless agreed in writing by Green Jiva.

Green Jiva guarantee that all goods on offer are as described on the website and are fit for their intended purpose. Should any product fail to meet our high standards it will be replaced immediately. This does not affect your statutory rights.

Orders can only be accepted from customers who are 18 years or older. If you are under 18 years of age you are welcome to browse our website but regret that we are unable to accept any order from you.


All discount codes are strictly one use per customer unless otherwise stated. Discount codes cannot be combined with other coded offers or sale/reduced items. Green Jiva reserve the right to cancel any special offer without notice.

Gift vouchers are excluded from all discount codes and promotion.


Payment for goods ordered can be made by any major credit card or debit card as well as PayPal.

In the event of payment being declined by your card issuer, Green Jiva shall not be responsible for any costs or inconvenience caused by a subsequent delay in despatch.


In general orders are despatched on the day after they are received, however at busy times this may not be possible. Please therefore allow up to one week for delivery.


Under the Distance Selling Regulations, all UK customers have the right to cancel orders placed through a website within seven working days of their receipt of the goods. UK residents wishing to cancel an order under these Regulations should return the goods to Green Jiva Limited, Returns Department, 99 Heol Senni, Bettws, Newport NP207GB, United Kingdom in their original packing and in their original condition.

Green Jiva will not accept any responsibility for loss or damage to goods returned in this way until they are received at our above address, and we strongly recommend that returns are sent by Recorded Delivery or some other means of tracked delivery system.

Once we receive the goods in saleable condition, a refund for their cost will be made to your credit/debit card. Customers are responsible for the cost of returning the goods to Green Jiva. Please note, we do not refund any carriage charges paid.


Green Jiva will refund or replace any products if:

  1.  They were purchased direct from us within the last 30 days

  2.  They are returned to us in their original, unopened and in resaleable condition

  3.  They are returned with a completed Return Form

  4.  They are returned with the original receipt

Customers are responsible for the cost of returning the goods to Green Jiva. Please note, we do not refund any carriage charges paid.


The Green Jiva website may contain links to other sites. Such links do not imply any endorsement of other sites, and Green Jiva bears no responsibility for their content. Other website operators wishing to establish a link with the Green Jiva website should send a request to


This website and these terms and conditions are governed by the laws of England and Wales. Any disputes arising from this website shall be resolved by the English Courts

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